Privacy Policy

Who is responsible

Sianmoves is responsible for personal data collected through this website.

Contact: hello@sianmoves.com

Data we collect

When you contact us, we collect information you provide, such as your name, email address, subject and message. Booking providers collect information needed to manage bookings. If you accept analytics cookies, Google Analytics collects pseudonymous device and usage information, such as cookie identifiers, pages viewed, browser details and approximate location derived from IP address.

Why we use it

We use contact and booking data to respond to you and provide requested services. We use essential browser storage to secure the website and remember your analytics choice for six months. We use Google Analytics only with your consent to understand website use and improve it. You can withdraw consent in Cookie settings at any time.

Service providers

Cloudflare provides website hosting, security and data storage. Resend delivers contact-form messages. Bookwhen provides embedded booking services. Google provides analytics if you consent. These providers may process data outside the UK; we rely on their applicable safeguards for international transfers.

Retention

We keep contact and booking information only as long as needed for the purpose collected, legal obligations or resolving disputes. Google Analytics data follows the retention period set for our Google Analytics property.

Your rights

You may ask to access, correct, erase, restrict or receive a copy of your personal data, or object to processing. Contact us using details above. You can also complain to the Information Commissioner's Office.

To request deletion of Google Analytics data, include your approximate visit date and Google Analytics client ID from your _ga browser cookie. We do not collect names or email addresses in Analytics, so we cannot locate an analytics record from contact details alone.